(302) 659-0343
Home  |  AHMS  |  Philosophy  |  Conferences  |  FAQs  |  Sitemap  |  Privacy  |  Contact

Animal Hospital

Management System

World Class Veterinary Technology with Onsite Support

BWCi Animal Hospital Management System

General Assistance

Basic Support - General Assistance

Starting the Application

To start the application, you have several options.
  • Mouse click on the Start Button, then go to Programs, to BWCi or Vetsone. Click on AHMS or QuickVet.
  • Mouse click on the Start Button, and then click on AHMS or QuickVet at the top of the list.
  • Double-click on the AHMS or QuickVet icon on the desktop.
When you start the application, the database engine will load and you will see the Welcome screen.
Welcome/Logon Screen for the AHMS
This screen allows you to enter a user-name and password to determine authorization and access to the application modules. This module will allow you to assign user-names, passwords, and authority levels to all users. You must use the name and Password allocated to you.

General Instructions for All Modules

Familiarize yourself with the menu structure and the layout of QuickVet. If you do not recognize a term used, go to the glossary to learn more. Remember, this is the interface to your business data. The more you learn how to use it, the better you will be at using your data, and improving your business. Generally, you will follow the procedure described below.
1. Go to the Menu Bar, and select the area (selections on the Menu Bar) that you want to enter.
2. Mouse-click on that selection, and a drop-down menu will appear to give you more selections in the section of interest. Some selections on the drop-down menu will have a right-carat (4 ), indicating more selections if you mouse-click on that menu item.
3. Mouse-click on the selection that is of interest, and a form will appear.
4. The form will show the initial data relevant to the area of interest, and a series of buttons.
5. Placing the mouse on a button (do not mouse-click), a description of its function will appear in the message bar.
6. Perusing the buttons, mouse-click the button on the function you wish to perform.
7. Another form will appear for you to review or edit information. Tab through all fields that are relevant, and then press the OK or CLOSE button when completed.
8. The system will then lead you through the procedure you wish to perform.
General Tips:
  • Since this application is a database management system, it automatically saves the changes and data you input once a record has been posted. Unlike a word processing program (like MS Word) where you have to continually save your work, the system will post the changes you made automatically when you leave a record. You just need to put the system in the Edit mode before making a change. All forms that allow data entry will have a EDIT/ENDEDIT button, which you push if you are not in the edit mode. How do you know whether you re in the Edit mode? On the message bar, you ll see the word EDIT if you are in the Edit mode. If you try changing data without being in the edit mode, a message will appear in the message bar.
  • Yellow Fields: Double-clicking on the yellow field of the desired record will take you to the form that you would most likely want to view/edit more information about that record.
  • Teal Fields: Typically date fields, mouse-click on this field and a calendar will appear to help you find a specific date.
  • White Fields: Fields where you can enter information, relevant to the field. Most short fields are automatically formatted, so just try typing the information, and see the auto-formatting in action.
  • Gray Fields: Read - Only Fields. Just for viewing.
  • Use the TAB key to advance through the fields.
  • Use the ENTER key to select the highlighted entry in a drop-down list.
  • When you are done with any form, mouse-click on the button on the lower , right side of the form. It will either be a CLOSE button or an OK button. If it is an OK button, this signifies that this form is linked to the previous form, and by pressing OK, you have enter all information requested, and are returning to the initial form.
  • Use the mouse to do almost anything. The left mouse button is used to mouse-click. Don t forget about the right mouse button, which will allow you to cut, copy & paste information.


Moving Through the Data
From Field to Field
To move to each field in a form, press the TAB key (above the Caps Lock key).
Avoid the [Enter] key as it does not always produce the effect you want, sometimes it will select the currently highlighted value, especially in look up files. Use the mouse to go to a specific field by mouse-clicking on the field. The field will highlight to indicate where you are.
From Record to Record
To move from one record to the next or previous, press the arrow buttons located on the form to advance. These are only available in the Price data forms.
Closing Forms
Forms (Windows) must be closed using the buttons at the bottom right of the forms (usually "Close" or "OK"), NEVER close a form using the X button at the top right of the form.
Remember, if you're not sure what the system is doing, or what you're doing, look at the message bar to see what it says, and that should give you some clue.